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A2 Buddys

A Buddy is a colleague made of software. It takes over one job that comes back every day in your business — and from then on it does it alone.

Why we build this

Every business has work nobody enjoys, because it repeats: the tenth enquiry asking the same question, the appointment that has to move, the invoice nobody paid, the WhatsApp message at half past nine in the evening. This work is not hard. It is just never finished.

It eats exactly the time the real work needs. And it is hard to hand over: hiring someone part-time for it does not pay, and an off-the-shelf tool does not know your business.

So we build Buddys. We started with our own — they answer questions on this site, take in enquiries and hold our processes together. What works for us, we build for you.

At a glance

What it is
A digital colleague for one recurring job
Who it is for
Small and mid-sized businesses without their own IT
To choose from
15 Buddys, one per field of work
Languages
German and English
Connects to
Website, inbox, calendar, WhatsApp, CRM and more
From
€ 269 once + € 30 a month
Status
Live — running on our own projects, available for yours

How it works

Four steps, no prior knowledge needed. You need no team and no IT department.

  1. We talk

    You tell us which work comes back every day. We say honestly whether a Buddy is right for it — or whether something simpler would do.

  2. We choose

    From fifteen Buddys we take the one that belongs to that job. One Buddy does one thing properly, not five things halfway.

  3. We build it

    It learns your material, gets access to the tools it needs and rules for what it may do. You watch it work before any customer does.

  4. It works

    From then on it runs. We keep looking after it, you can see everything it has done, and you can stop it at any time.

How a Buddy works

Not a chat window — a role

A Buddy is not a box with a speech-bubble icon. It has a job, a name and a face — and it knows what it is responsible for and what it is not.

That sounds like decoration, but it is the point: something with a clear role can be clearly handed work. You do not say "the AI does marketing", you say "Orbit takes the enquiries". That can be checked, and it can be taken back.

Ori answers questions on the website — from your own material
Ori answers questions on the website — from your own material

It takes a whole job, not a single click

Orbit, for example: it collects enquiries from the form, the inbox and the phone note, sorts them by your criteria, answers the standard questions straight away, proposes an appointment, puts it in your calendar and follows up when three days pass without an answer.

That is not one step, that is the whole way from "somebody got in touch" to "the appointment stands". That is what a Buddy is for.

Orbit takes an enquiry and puts the appointment in the calendar
Orbit takes an enquiry and puts the appointment in the calendar

It is connected to your tools

A Buddy that can only talk is not worth much. So it gets access to what you already work with: inbox, calendar, WhatsApp, till or stock system, accounting, customer list.

Which ones is your decision. It gets only the access its job needs — and not one more.

Mo answers WhatsApp and support in the channel people already use
Mo answers WhatsApp and support in the channel people already use

You stay in control

Every Buddy works from your own material only. It invents nothing, and when it does not know something it says so instead of guessing. A Buddy that guesses is worse than no Buddy.

You decide what it may settle alone and where it asks first. Everything it does can be read back, and you can stop it at any moment — without us, and without notice for the individual task.

Ledger writes the invoices and reports what is still open — step by step, on the record
Ledger writes the invoices and reports what is still open — step by step, on the record

What a Buddy does not do

It does not replace a person who makes decisions. It does not negotiate prices, it does not dismiss anyone, it makes no promises you have not put on file.

And it does not fit everywhere. If a job comes up twice a month, no Buddy is worth it — and we will say so. We would rather have a client who gets the right thing than one who bought something that stands idle.

Slot books appointments and holds the day together
Slot books appointments and holds the day together

The crew

  • Ori — Website & live guidance
  • Orbit — Sales & leads
  • Nova — Quotes & estimating
  • Slot — Scheduling & dispatch
  • Mo — Support & WhatsApp
  • Ledger — Invoicing & dunning
  • Stock — Inventory & reordering
  • Echo — Reviews & reputation
  • Atlas — Procurement & suppliers
  • Ember — Content & social
  • Pulse — Recruiting & onboarding
  • Cargo — Delivery & shipment status
  • Sage — Research & market
  • Bolt — Operations & routine
  • Vault — Documents & deadlines

What a Buddy costs

Once for the build, then monthly for running it. The tiers differ in how many conversations are included and whether the Buddy only answers or also acts.

Entry

€ 269 + € 30/mo · 150 conversations

Answers on your website from your own material. Does not act yet.

Starter

€ 690 + € 99/mo · 500 conversations

Acts: takes enquiries, books appointments, writes back. One channel.

Business

€ 1.490 + € 199/mo · 2000 conversations

Three channels and three sources — for businesses with steady traffic.

Pro

€ 2.990 + € 349/mo · 6000 conversations

No limit on channels or sources, for full daily operation.

Prices net, plus VAT. Minimum term 12 months, then monthly with 1 month's notice — never another full year. Paying annually is 12 % cheaper. Conversations beyond the included number are billed individually.

Where we stand

The Buddys run on our own work: Ori answers the questions on this site, and our own processes hang on them. What you see here is what actually works — not what we intend. We keep building on it every week.

If you have a job in mind that comes back every day, tell us about it. We will say honestly whether a Buddy can take it over.

Ask for a Buddy

Prices and scope come from our price list and are net. No testimonials, no case numbers — those appear here once they exist.

Ready to build what’s next?

Tell us about your idea. We answer within one business day. We work remotely — with clients anywhere.

Did you know digital projects are subsidised across Austria — in Vienna with 25–50 %? We check it for you →